Category Archives: culture

What is Leadership Coaching, how does it relate to Customer Loyalty and what can it do for our business?

Managers are the linchpins connecting the daily actions of a workforce with business success. Yet most people complain about the gap that exists between corporate strategy, growth, profitability and the daily work performed on the front lines. All the while, … Continue reading

Posted in culture, customer loyalty, customers, goals, leadership, managers, success, values, vision | Leave a comment

What to do when team work is not "just fine"

So many managers, owners and team leaders ask me to help them with developing their teams at work. A common struggle is the difficulty in gauging how the work team really feels about their group dynamics. Here are a few … Continue reading

Posted in attitude, continuous improvement, critical thinking, culture, focus, goals, group dynamics, innovation, leadership, performance, personal responsibility, questions, team, team work | Leave a comment

What Should I Expect from you as my Coach? Part Three

So far, I have listed 10 things to expect from me as your coach. Here I conclude my list of basic expectations. I share these with every new or returning client, although I work with each of my clients to … Continue reading

Posted in achievement, breakthrough, coaching, culture, expectations, performance, problems, results, team | Leave a comment