Category Archives: managers

A Simple Tool for Purposeful Work

  In their book, A Bias for Action: How Effective Managers Harness Their Willpower, Achieve Results, and Stop Wasting Time (2004), authors Heike Bruch and Sumantra Ghoshal summarize 10 years of research into managerial behavior in a wide range of … Continue reading

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What is Leadership Coaching, how does it relate to Customer Loyalty and what can it do for our business?

Managers are the linchpins connecting the daily actions of a workforce with business success. Yet most people complain about the gap that exists between corporate strategy, growth, profitability and the daily work performed on the front lines. All the while, … Continue reading

Posted in culture, customer loyalty, customers, goals, leadership, managers, success, values, vision | Leave a comment