Category Archives: customers

What is Leadership Coaching, how does it relate to Customer Loyalty and what can it do for our business?

Posted on April 14, 2009 by

Managers are the linchpins connecting the daily actions of a workforce with business success. Yet most people complain about the gap that exists between corporate strategy, growth, profitability and the daily work performed on the front lines. All the while, … Continue reading →

Posted in culture, customer loyalty, customers, goals, leadership, managers, success, values, vision | Leave a comment

10 Questions to Plan for Business Growth

Posted on March 13, 2009 by

What’s your biggest business objective in 2009? Where are your biggest opportunities right now? Where do you see a gap in your market; what’s not being offered? What do your customers complain about? How about your employees? Your managers? Where … Continue reading →

Posted in business growth, complaints, customers, marketing, revenue | Leave a comment