Category Archives: customers

What is Leadership Coaching, how does it relate to Customer Loyalty and what can it do for our business?

Managers are the linchpins connecting the daily actions of a workforce with business success. Yet most people complain about the gap that exists between corporate strategy, growth, profitability and the daily work performed on the front lines. All the while, … Continue reading

Posted in culture, customer loyalty, customers, goals, leadership, managers, success, values, vision | Leave a comment

10 Questions to Plan for Business Growth

What’s your biggest business objective in 2009? Where are your biggest opportunities right now? Where do you see a gap in your market; what’s not being offered? What do your customers complain about? How about your employees? Your managers? Where … Continue reading

Posted in business growth, complaints, customers, marketing, revenue | Leave a comment